Please email the following information to: firstname.lastname@example.org , and we will evaluate your request to exchange your lacrosse goal or lacrosse pitch back:
- Address, City, Zip Code
- Daytime phone number
- email address
- Item to return
- Purchase location and invoice
- Nature of the reason for the exchange or return
If your request meets the requirement of our policy, then we will send you a return authorization number (RA#) within 5 business days.
Please note that you MUST have a return authorization (RA#) before sending the defective product.
Once you have the RA#, please follow the proper steps and procedures below:
- Write the RA# on the proof of purchase and place it inside the box with the product.
- Send it to: Gladiator Lacrosse, Attn: Returns RA#___, 1081 Holland Drive, Boca Raton, FL 33487
If there are any problems with your request, we will call or send you an email. If you are having problems filling out the return authorization form, please feel free to call us at 561-287-5489. Be sure to clearly print the RA# on the outside of the package.